FAQs
FAQs
General & Account Questions
What is The Royal Drops?
The Royal Drops is a UK-based B2B dropshipping platform for resellers selling on eBay, TikTok Shop, OnBuy, Shopify, and other supported platforms. We hold UK stock, handle fulfilment, and simplify order processing for resellers.
Selling on certain marketplaces may be subject to their individual policies.
How do I sign up to become a reseller?
Create a free reseller account by completing our registration form. Required details include your name, email, phone number, selling platform, and password. No manual approval is needed.
Do I need to pay upfront for stock?
No. We operate on a zero-inventory model. You pay the wholesale price only after a customer places an order.
Are there any subscription or sign-up fees?
No. There are no sign-up or subscription fees, and no long-term commitments.
How does the Reseller Dashboard work?
Log in to manage orders, upload or request shipping labels, and view wholesale pricing.
Ordering and Shipping
How long is UK delivery?
Orders are dispatched from our UK facilities with an estimated delivery time of 1–2 working days.
When will my order be dispatched?
Orders placed before 12:00 PM (UK time) are dispatched the same working day. Orders placed after 12:00 PM are dispatched the next working day.
How do I submit orders to you?
Orders can be submitted easily through your reseller dashboard. You can upload your own shipping label or request us to generate one for you, then simply fill in the order details and place the order.
Can I use my own shipping labels?
Yes. You can upload your own shipping label at no extra cost.
Alternatively, you can request a label from us for a £0.25 service charge. Please note: actual courier charges based on parcel size (letter, large letter, small parcel, etc.) will apply separately.
Will my customer know the item came from a dropshipper?
No. Orders are fulfilled and shipped directly to your customer under your store’s name.
Product and Stock
How often is the product catalogue updated?
Our product catalogue is updated regularly to reflect current stock levels and pricing.
Do you offer bulk order discounts?
Yes. Bulk pricing is available for selected products. Please contact us for details.